Legal
Refund Policy
Last updated: 15 October 2026
30-Day Satisfaction Window
If you are not satisfied with your purchase, email us at kagan@aikagan.com within 30 days of your original purchase date. We offer a voluntary refund within this 30-day window if the pack does not meet your needs, including after download. We aim to acknowledge requests within 2 business days and initiate the refund within 5 business days; provider and bank settlement times vary.
Your Rights
The voluntary 30-day policy is additional to your mandatory consumer rights. Downloading a file does not remove remedies for defective, missing or misdescribed content. We do not require a public review, testimonial or marketing consent to provide support or a refund.
How to Request a Refund
Email kagan@aikagan.com with the subject line Refund Request — [Order ID] and include your order confirmation number, the product you purchased, and a brief description of your concern. We respond within 2 business days.
Payment Processor
Self-serve digital purchases are processed by the verified checkout provider presented at purchase. AIKAGAN's currently mapped hosted self-serve packs use Gumroad; other providers may be presented only when that rail is explicitly enabled for the transaction. Refunds are returned through the original payment provider and method. Provider and bank processing times may vary after approval.
No Income Guarantee
AutonomaX products are business execution tools. Purchase does not guarantee any specific financial outcome, revenue level, or business result. Results depend on your implementation, market conditions and other factors.
Contact
Questions about this policy? kagan@aikagan.com