Refund Policy

30-Day Satisfaction Window

If you are not satisfied with your purchase, email us at kagan@aikagan.com within 30 days of your original purchase date. We will review your request and process eligible refunds within 5 business days.

Eligibility

Refunds are available when:

• You cannot access or download the purchased pack after checkout.
• The delivered files materially do not match the product description.
• A technical error prevented delivery and support could not resolve it.

Because these are digital products delivered immediately upon purchase, refunds are not available solely on the basis of change of mind after files have been downloaded and accessed.

How to Request a Refund

Email kagan@aikagan.com with the subject line Refund Request — [Order ID] and include your order confirmation number, the product you purchased, and a brief description of your concern. We respond within 2 business days.

Payment Processor

Self-serve digital purchases are processed by the verified checkout provider presented at purchase. AIKAGAN's currently mapped hosted self-serve packs use Gumroad; other providers may be presented only when that rail is explicitly enabled for the transaction. Refunds are returned through the original payment provider and method. Provider and bank processing times may vary after approval.

No Income Guarantee

AutonomaX products are business execution tools. Purchase does not guarantee any specific financial outcome, revenue level, or business result. Results depend on your implementation, market conditions and other factors.

Contact

Questions about this policy? kagan@aikagan.com